ea77 Terms and Conditions

These terms and conditions ("Terms") apply to your use of the ea77 platform. By creating an account or using the services at ea77, you agree to be bound by all the terms set out below. If you do not agree with any part of these Terms, please stop using the services.

1 General Provisions

ea77 is an online gaming and sports betting platform that serves users in Bangladesh in both Bangla and English. These Terms form a legal agreement between ea77 and the user ("you" or "member") and define the rights and responsibilities of both parties.

In addition to these Terms, our Privacy Policy and other related policies also apply and are considered part of the overall agreement. In the event of any conflict, these Terms and Conditions shall take precedence.

ea77 reserves the right to change, amend, or update these Terms at any time. Continued use of the services after any change will be taken as acceptance of the updated Terms.

2 Account Registration and Eligibility

To open an account at ea77, you must meet the following requirements:

• You must be at least 21 years of age.
• You must provide accurate and complete personal information at the time of registration.
• Each person may operate only one account.
• ea77 may request identity documents or other paperwork at any time to verify the information provided.
• The mobile number and email address provided at registration must be active and personal.

If false information is provided during account creation, ea77 reserves the right to suspend or close the account and withhold any associated balance.

2.1 Identity Verification (KYC)

To ensure a secure service, ea77 may conduct an identity verification process (Know Your Customer or KYC) at any time. This process may require copies of a national ID card, passport, or other government-issued identification. Withdrawal requests may be delayed until KYC is completed.

3 Age Restrictions

All casino and betting activities at ea77 are strictly for persons aged 21 or over. Anyone under the age of 21 may not create an account or participate on this platform.

ea77 may request necessary documents at any time to verify age. Providing false information regarding age is a serious violation and may result in legal action.

4 Account Security and Password

Maintaining the security of your account is your own responsibility. ea77 recommends following the guidelines below:

• Use a strong password containing uppercase letters, lowercase letters, numbers, and special characters.
• Do not share your login details with anyone and do not let anyone — known or unknown — use your account.
• Always log out after using a public Wi-Fi connection or a shared device.
• If you notice any suspicious activity on your account, notify ea77 support immediately.

ea77 will not be held responsible for any activity carried out on your account by a third party.

5 Deposits and Withdrawals

ea77 supports deposits and withdrawals through the most popular mobile banking methods in Bangladesh.

5.1 Deposit Methods

Accepted deposit methods: bKash, Nagad, Rocket, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other selected banks). The minimum deposit amount is ৳100 for each method.

5.2 Withdrawal Methods

Withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳500. Withdrawals generally take between 30 minutes and 3 hours to process.

5.3 Transaction Verification

If a deposit has not been credited or a withdrawal is delayed, please contact ea77 support with proof of the transaction. If a transaction is suspected to be fraudulent, ea77 reserves the right to temporarily suspend the associated account.

6 Bonuses and Promotions

ea77 offers new members a 150% first-deposit bonus of up to ৳8,000. Please read the conditions below before claiming this bonus:

• Before withdrawing any winnings from the bonus, you must complete a wagering requirement of 10 times the bonus amount.
• For example: if you deposit ৳1,000 you will receive ৳1,500 as a bonus, making your balance ৳2,500; before withdrawing, you must complete ৳1,500 × 10 = ৳15,000 in wagering.
• Funds earned using a bonus are not considered direct cash and cannot be withdrawn before the wagering requirement is met.
• ea77 reserves the right to cancel a bonus and any associated winnings if the specified conditions are violated.
• Each promotion may have its own specific terms, which will be stated on the promotion page.

Weekly cashback is available under the VIP program. Members across four tiers — from Bronze to Platinum — receive back a set percentage of their net losses for the week. Example: if a Gold member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.6% = ৳120 as cashback.

7 Betting and Gaming Rules

ea77 offers sports betting, live casino, slots, and other games. The following rules apply to all betting and gaming activities:

7.1 Betting Terms

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, ea77 reserves the right to void the affected bet.
• If a match or event is cancelled, the bet amount will be returned to the balance.
• In a multi-bet, if one selection loses, the entire bet is considered void.

7.2 Slots and Casino Games

Slot games available at ea77 are provided by various developers such as Pragmatic Play, PG Soft, JILI, Hacksaw Gaming, and other well-known studios. Each game's RTP (Return to Player) and other information can be found within the game software. Live casino games are operated by Evolution, Pragmatic Play Live, and other studios.

7.3 System Errors

ea77 is not responsible for losses caused by server downtime, connection interruptions, or any other technical issues. If you encounter a technical problem, immediate assistance is available through live chat.

8 Responsible Gaming

ea77 is mindful of members' wellbeing and mental health. We believe gaming is a form of entertainment, not a source of income. For this reason, ea77 provides various tools to help members control their play limits.

Our Responsible Gaming Policy contains detailed information on setting deposit limits, self-exclusion, and cooling-off periods. If you feel your gaming habits are getting out of control, please contact our support team.

• Set your own weekly or monthly deposit limits.
• Your account can be deactivated for a specific period through self-exclusion.
• No bonuses or promotions will apply during a self-exclusion period.

9 Prohibited Activities

The following activities are strictly prohibited on the ea77 platform:

• Creating or operating more than one account.
• Registering under multiple identities for the purpose of abusing bonuses.
• Any form of fraud, forgery, or software manipulation.
• Attempting to hack an account or gain unauthorised access.
• Logging in or conducting transactions using another person's account details.
• Attempting to exploit platform vulnerabilities or system errors.
• Any attempt to fix bets or manipulate the outcome of a game.

If any of the above activities are found, ea77 will immediately close the account, forfeit all balances, and take legal action if necessary.

10 Data Storage and Privacy

Personal information collected during account registration and while using the services is stored and processed in accordance with ea77's privacy policy. All details regarding data sharing with third parties, use of cookies, and data protection are described in our Privacy Policy.

ea77 uses SSL encryption and other security technologies to keep your transaction data and personal information secure. If you have any security concerns, please contact the support team immediately.

11 Limitation of Liability

ea77 is not obligated to provide compensation in the following situations:

• Losses caused by internet disconnection or issues with the user's device.
• Problems arising from errors in third-party software or game providers.
• Services being stopped or restricted due to legal or government orders.
• Losses resulting from unauthorised use of account credentials.
• Service disruptions caused by unforeseen circumstances or natural disasters.

ea77's maximum financial liability in any case will not exceed the value of the transaction in question.

12 Dispute Resolution

If a dispute arises between ea77 and a member, we are committed to resolving it first through discussion. The dispute resolution process is as follows:

• Step 1: Submit a complaint to the support team via live chat or email.
• Step 2: The support team will review the complaint and propose a resolution.
• Step 3: If you are not satisfied with the resolution, the matter will be escalated to senior management.

Including the transaction ID, date, amount, and a detailed description when submitting a complaint helps reach a faster resolution. For general queries, you may refer to our Frequently Asked Questions.

13 Amendments and Changes to Terms

ea77 may partially or fully amend these Terms at any time. For significant changes, a notification may be sent to the email address or mobile number registered to the member's account.

Continued use of the services after any change will be considered acceptance of the new Terms. It is therefore recommended that you review this page on each visit.

14 Contact

If you have any questions, feedback, or complaints about these Terms, please contact ea77's support team. Our support service is available seven days a week, twenty-four hours a day, in both Bangla and English.

• Live Chat: Contact us directly via live chat from any page on the ea77 website.
• Email: [email protected]

To learn more about us, visit the ea77 Introduction & History page.